Retail TouchPoints

Latest Posts

Alibaba Strengthens Delivery Capabilities With Ele.Me Acquisition

Alibaba will acquire all outstanding shares in Ele.me, improving the delivery services company’s ability to provide shoppers with a seamless online and offline experience. Ele.me will build on its experience…

News April 2

Building Retail VR Experiences Becomes Easier, Less Costly As Use Cases Expand

By Andrew Woodberry, InstaVR Virtual Reality (VR) gets plenty of headlines and bullish growth projections. For retailers, the primary question remains: how can this technology be incorporated into the buying…

Executive Viewpoints April 2
0aaDoug Filak Vyze

The New Rules For Retail Credit: What Younger Shoppers Really Want In 2018

The stereotype is widespread: Younger consumers are spooked by parents’ debt misadventures, stressed by college loan repayments and leery of buying on credit, even as they endlessly document their purchases…

Executive Viewpoints April 2

The Real Retail Shakeup: A Split Between Value And Experience

The media may be quick to proclaim retail doom, but the industry’s upheaval is more of a renaissance than an apocalypse, according to The Great Retail Bifurcation report from Deloitte.…

Features April 2

Data Breach Hits 150 Million Under Armour Health App Accounts

MyFitnessPal, the diet and exercise app of Under Armour, was hit by a data breach that affected approximately 150 million accounts, according to CNBC. Compromised information may include user names,…

News March 30

43% Of Consumers Expect 24/7 Customer Service From E-Tailers

Retailers know they are dealing with customers who are increasingly demanding, and a recent survey by Arvato shows how high consumers’ expectations can be when it comes to customer service.…

News March 30

Boxed Expands Private Label Lines

A growing number of online retailers are introducing private label brands to reap the benefits physical retailers have been seeing for decades, including better margins and improved customer loyalty, according…

News March 30

Potential Walmart-Humana Acquisition Highlights Retail’s Health Care Ambitions

Walmart is in preliminary talks to purchase health insurance company Humana, according to a report from The Wall Street Journal. While specific terms of the deal are not known, it…

News March 30

The 4 Steps Needed To ‘Save Our Stores’

Although more than 3,200 U.S. stores are set to close in 2018, a majority of shoppers still want to go to the store when they can: 73% of consumers still…

News March 30
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank