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Adobe Forecasts Record $275.1 Billion in U.S. Holiday Online Sales
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47% Of Shoppers Comfortable With Use Of AI In Business Interactions
Just under half (47%) of surveyed shoppers are comfortable with companies using artificial intelligence (AI) in business interactions, with men slightly more comfortable (53%) than women (43%), according to a…
News April 10
Thando’s Footwear Boosts Site Traffic With Secure, Streamlined Payments
As a company that sources its designs from local African designers, it was critical for Thando’s to develop more than just an e-Commerce destination for footwear. For Co-Founders Taffi Ayodele…
News April 10Fanatics Leverages Cloud To Bolster Customer Service Experiences
Fanatics, an e-Commerce sports merchandise retailer, has selected the Oracle Customer Experience (CX) Cloud suite to help launch new customer service initiatives, including its Jersey Assurance offering. The Jersey Assurance…
News April 9
Target And Google Pilot Voice-Activated Coupons
Target and Google have partnered to issue a voice-activated coupon, a $15 offer for orders placed on Google Express via the Google Assistant platform. The offer was a pilot to…
News April 9Boxed Unveils $49/Year Premium Membership Service
Boxed has rolled out a premium membership service called Boxed Up. Members pay a $49 per year fee with a 30-day free trial, half that of the $99 Amazon Prime annual…
News April 9Study: 86% Of Retailers Will Implement BOPIS This Year
Approximately 89% of retailers, manufacturers and logistics companies agree that e-Commerce is driving the need for faster delivery, according to the Future of Fulfillment Vision Study from Zebra Technologies Corp.…
News April 9Nordstrom’s Acquisitions Show Personalization Will Continue To Be Critical For A Winning Customer Experience
By Tom O’Keefe, 4-Tell Nordstrom has long been synonymous with the words ‘Customer Experience.’ Defining what it means to provide the white glove treatment — and proving that it equates…
Executive Viewpoints April 9
Email Personalization Made Easy: New Strategies, New Results
Many years after its inception and early use, email personalization still represents a significant opportunity for retailers today. To be specific, retail marketing teams can use customer data to create…
Executive Viewpoints April 9
Consumer Study: 63% Of Online Shoppers Expect Three-Day Delivery As Standard
Shoppers are looking beyond cost when making e-Commerce purchasing decisions, according to the 2018 Consumer Trends Report from Kibo. While price is still the most important factor for 61% of…
Features April 9
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