Retail TouchPoints

Latest Posts

Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era

We’re lucky to be living in an age of convenience — just think about that smartphone in your hand. With just a few taps of its screen, you can purchase…

Executive Viewpoints July 2

Report: Walgreens Tests 30 Small-Format Stores Emphasizing Pharmacist-Patient Relationships

Walgreens Boots Alliance has rolled out 30 small-format pharmacies as part of a pilot test of stores with fewer front-of-store items and over-the-counter medicines, according to CNBC. The locations will…

News July 1

Amazon Awards Bonuses To Frontline Workers After Ending Pandemic Pay Raises

Frontline employees who worked for Amazon for the entire month of June are being rewarded with one-time bonuses that will cost the company a total of $500 million, according to…

News July 1

RetailWire: Cheers For Lululemon’s MIRROR Acquisition, But Is The Pricing Right?

This week’s purchase of the MIRROR home fitness platform by lululemon athletica for a $500 million price tag could mark the first of many alliances between retailers and in-home service…

Features July 1

Macy’s Reports $3.6 Billion Loss In Q1 But Sees Gradual Recovery Ahead

Macy’s reported a net loss of nearly $3.6 billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 billion for the same…

News July 1

Podcast: It’s Time For The Last Mile To Shine

In recent years, the Last Mile has evolved from an operational concern to a core component of the customer experience. According to research, 73% of shoppers won’t return after a poor delivery…

Executive Viewpoints July 1

Loyalty Is The Key To Survival For Retail

As the U.S. economy remains unstable, rather than spending precious cash, brands need to get creative with the stable economy they totally control — their brand loyalty programs. It’s been…

Executive Viewpoints July 1

Brookfield Properties Introduces Contactless Fitting Experience At Three Malls

Brookfield Properties will roll out FIT:MATCH’s 3D AI-powered contactless match technology at three shopping centers across the U.S. The experience will debut at the Oakbrook Center near Chicago in mid-August,…

News June 30

Kibo And Acquia Form Partnership To Power Headless E-Commerce Experiences

Acquia, a digital experience company, and Kibo have announced a strategic partnership designed to help retailers deliver frictionless commerce. The two companies will empower brands to create headless e-Commerce experiences…

News June 30
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank