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Store Reopenings: Why Retailers Must Go Above And Beyond To Bring Shoppers Back
Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. Only…
Features July 16Walmart, Best Buy, Starbucks Join Retailers Mandating Face Coverings In-Store
Three major retailers are taking steps that acknowledge the ongoing danger of spreading coronavirus in communities across the country. Walmart, Best Buy and Starbucks are mandating face coverings for both…
News July 15
Podcast: COVID-19 & The Acceleration Of Retail’s Hottest Trends
Historically, the retail industry has felt the aftershock of economic and social events. Over the course of her career, Barbara Kahn, Patty and Jay H. Baker Professor of Marketing for the Wharton…
Executive Viewpoints July 15
How Potomac River Running Replaced Voicemail ‘Dead End’ With Texts
“Voicemail is not a good answer for retail,” said Ray Pugsley, owner of Potomac River Running in an interview with Retail TouchPoints. In his nine sports gear and apparel shops…
Features July 15
In The COVID-19 Era, AI Is Retail’s Best Shield Against Fraudsters
When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to the COVID-19 outbreak by shifting more operations online,…
Executive Viewpoints July 15
Using Marketing To Reaffirm Purpose And Value
In April and May, the Siegel+Gale team interviewed a panel of CMOs to assess how their priorities and tactics changed in light of COVID-19. The situation has evolved significantly since…
Features July 14
Cambridge Retail Advisors Names Ken Morris As Managing Partner
Ken Morris, a retail industry leader with more than 40 years’ experience, has joined Cambridge Retail Advisors as a Managing Partner. Morris brings extensive retail operations and IT experience to…
News July 14eMarketer: COVID-19 Retail Recovery Will Take Longer Than ‘Great Recession’ Rebound
The coronavirus will squash retail growth this year, with worldwide sales expected to drop 5.7% and U.S. sales declining at an even higher rate, 10.5%, according to the latest forecasts…
News July 14
Contactless Delivery Becomes A Necessity For BOPIS Fulfillment
It has been said that it takes 21 days to form a habit. With most of the country having been in quarantine and ordering necessities online since mid-March (well over…
Executive Viewpoints July 14
