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New Coupon Applications Emerging As User Base, Delivery Options Increase

Once relegated to housewives in their mid forties with children, the demographic targets for coupons are quickly shifting…

News April 30

Strategies For Adjusting To New Shopping Patterns Of Cross Channel Buyers

Though cross channel retailing has become a priority retailers cannot ignore, implementing the cutting edge technology and tactical…

News April 30

Analytics Define Personalized Promotions to Propel Cross-Channel Sales at Cabela’s

By sending direct mail pieces to a better selection of consumers, Cabela’s increased its response rate by 60%,…

News April 23
customer retention Marriott

CRM Author Hanks Points To 3 Key Tenets For Retailers To Win The Customer Race

  Rich Hanks never set out to be a business author, guru or academic superstar. As chairman and…

News April 22

March Sales Slump Prompts Retailers To Reevaluate Rebound Strategies

After a relatively uplifting February, it was disappointing for many to see the sales numbers for March. Retail…

News April 16

Douglas Cosmetics Gets Customer Service Facelift With Recent POS Make Over

Focused on the nurturing the needs and wants of its customers, Westport, CT-based Douglas Cosmetics, the largest cosmetics…

News April 16

New Studies Validate Wins From Retailers Who Synch Cross-Channel Strategies

  Multi-Channel is a hot topic among retail research firms who note that best-in-class retailers are pumping up…

News April 9

Which Retailers Are Winning In The Blogosphere? New Research Tracks Consumer Generated Buzz

  Value retailers such as Costco and BJ’s Wholesale Club with reputations for selling quality merchandise at low…

News April 9

richrelevance

Concept: Most e-commerce retailers are familiar with the science of product recommendations. richrelevance has created an addition to…

News April 8
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