Why Customer Service Is The Achilles Heel Of Omnichannel
Susan, 29, recently ordered a couple of outfits from the web site of her favorite apparel retail chain.…
Executive Viewpoints October 15
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Hey SMBs, Things Are Lookin’ Up!
In the current state of the economy, keeping business going and thriving isn’t easy for anyone. But it seems like…
Executive Viewpoints October 15Challenges Facing Retailers And 3 Ways Social Customer Care Can Help
By Joshua March, Founder and CEO, Conversocial Whether your customers are in-store or online, they expect quick resolution…
Executive Viewpoints October 143 Tips To Better Sell To Men
By Vishaal Melwani, CEO and Co-Founder, Combat Gent There are two primary online retailing models for men: the Amazon,…
Executive Viewpoints October 11Modnique Moves To Responsive Design In Light Of Expansion
It has been a busy few months for fashion eTailer Modnique. Following its acquisition of children’s flash sale site…
Executive Viewpoints October 10Rebecca Minkoff CEO Shares His Favorite Brand Memories
#FashionDigitalNY is winding down for the day, and what better way to close out than a Q&A with Uri…
Executive Viewpoints October 9How Peter Millar Saw Success With Responsive Design
Ben Pressley of Magento is walking through several great examples of brands and retailers that have innovated and…
Executive Viewpoints October 9#FashionDigitalNY Panel: Winning And Retaining Customers Across Channels
Sure, it’s important to acquire customers, but retaining them is even more important! But what do brands and…
Executive Viewpoints October 9Content And Commerce Have Finally Converged!
Well, sort of. Based on attendance here at #FashionDigitalNY, very few have “content” in their titles and allocate…
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