Latest In: Executive Viewpoints

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Innovating From Within: How To Push For Change Despite Current Success

Clay Olivier, CEO, Volusion, Inc. It all started on a pleasant September day, where, at the 2008 Web…

Executive Viewpoints November 15
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Shoppers WON’T Shop On Thanksgiving, According To RTP Survey

Yes, you heard (or read, rather) that correctly.  Despite the fact that many retailers, including J.C. Penney, Kmart,…

Executive Viewpoints November 14
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Raising The Bar On Customer Service

By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially…

Executive Viewpoints November 13
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Introducing RTP Retail RoundTables!

In September 2013, the Retail TouchPoints team held its first Retail RoundTable in NYC, featuring Steve Rowen of…

Executive Viewpoints November 12
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Making The Case For Store IT Upgrades

The competitive race to offer a superior customer experience through digital technology often hits a familiar bottleneck: aging…

Executive Viewpoints November 11
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Top 5 Ways To Boost Holiday Sales By Leveraging The Web Site

It’s that time of year again when brands and retailers work to find the best way to market…

Executive Viewpoints November 11
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The Future Of The Store: Pop-Up Shops And Beyond

By Tristan Pollock, Co-Founder, COO, Storefront “We would love to [open retail stores], but only if we can have…

Executive Viewpoints November 11
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3 Ways To Personalize e-Commerce

By Maria Haggerty, President, Dotcom Distribution     Personalization is the name of the game in e-Commerce. Recently,…

Executive Viewpoints November 8
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Looking At Pop-Ups Through New Lenses

By Alicia Fiorletta, Senior Editor Anyone who has read my blog knows that I’m a strong partisan for…

Executive Viewpoints November 7
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