Latest In: Executive Viewpoints

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Identifying And Engaging The Connected Customer

By Alicia Fiorletta, Senior Editor  Countless research reports and studies have reaffirmed that consumers don’t see channels –…

Executive Viewpoints January 22
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What Trends Will Take The Lead In 2015?

Last week, the Retail TouchPoints team was entrenched at the National Retail Federation’s (NRF) annual BIG Show. Like all…

Executive Viewpoints January 21
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New Year’s Resolutions Help Spur Purchases Across Channels

The holiday season may help retailers boost their Q4 sales, but new research indicates that consumers also spend…

Executive Viewpoints January 20
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Five Ways To Optimize Search Results In 2015

Forrester Research predicts that online retail sales will grow at a compound annual rate of nearly 10% through…

Executive Viewpoints January 19
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How To Create Engagement-Based Loyalty

Increasingly, brands and retailers are adopting engagement-based loyalty tactics to evolve in tandem with the way people shop.…

Executive Viewpoints January 19
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2015 Winter Weather To Present Tough Challenges For Retailers: 4 Steps For Success

By Dave Donnelly, Eyeview As we head towards the heart of the winter season, forecasts of “polar vortexes”…

Executive Viewpoints January 19
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How To Make It In Mobile

By Young Pham, Comrade Mobile is opening the door for designing new experiences that compliment a brand’s physical presence.…

Executive Viewpoints January 19
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Superior Personalization Uses Data Analysis To Predict, Not Just React

By Graeme Grant, Demandware   You’ll be hard pressed to find a retailer today that isn’t prioritizing the…

Executive Viewpoints January 16
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It would be a vast understatement to say that McDonald’s has been criticized for how it prepares its…

Executive Viewpoints January 15
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