A Retailer’s Guide To Customer Surveys
The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims…
Executive Viewpoints June 15
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5 Steps To Being EMV-Ready
The EMV (that’s EuroPay, MasterCard and Visa) liability shift date is fast approaching. Effective October 1, 2015, merchants…
Executive Viewpoints June 15Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement
By Ekaterina Walter, Sprinklr Responding to customers across social media channels is table stakes. Most customers expect a…
Executive Viewpoints June 157 Design Tips To Reduce Bounce Rates On A Retail Site
By Sally Grisedale, [24]7 Bounce rates occur when a customer visits a web site, fails to click on…
Executive Viewpoints June 12Why CPG Brands Need To Invest In Digital Now, Not Later
By Greg Stevens, MyWebGrocer How big of a dent can Consumer Packaged Goods (CPG) brands make online, an…
Executive Viewpoints June 11UPS Expands Access Points To Streamline Order Delivery
New research from UPS indicates that 33% of consumers prefer to have packages shipped to locations other than…
Executive Viewpoints June 10
Psssst: Your Loyalty Program Customers Aren’t More Loyal. Does It Matter?
The research proves it: Your loyalty program customers spend three times more. So they’re loyal, right? And the…
Executive Viewpoints June 9Learn From Innovation Lab Leaders At #RIC15!
Innovation labs have been a hot topic – and key investment – for a wide variety of retailers,…
Executive Viewpoints June 9
Predictability And Fairness In Scheduling: The Foundation Of Employee Engagement In Retail
For retailers, the value of floor staff extends beyond their ability to perform job duties: Floor associates can…
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