Latest In: Executive Viewpoints

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10 Ways Retailers Can Out-Amazon Amazon

When people are asked to identify the undisputed king of online retail, one name quickly springs to mind: Amazon.…

Executive Viewpoints March 29
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Multicultural Touch Points: A Lesson In Understanding, Communication And Data Science

As retail marketers, we tend to think about touch points in terms of hitting the right audience at…

Executive Viewpoints March 29
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How Mobile Is Reshaping the Entire Shopping Experience

A data explosion has already been reshaping the retail industry as companies bring together point-of-sale data, web site…

Executive Viewpoints March 29
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The 3 Basics Of Customer Service We’re Probably Not Getting Right

By Debbie Hauss, Editor-in-Chief Recently I had the opportunity to listen to an inspiring presentation by Horst Schulze,…

Executive Viewpoints March 29
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Toy Retailers Take Note: 3 Top Trends From Toy Fair 2016

By Cydni Tetro, White Clouds Much like virtually every modern industry, the toy business is now in the…

Executive Viewpoints March 28
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The Secret Sauce Inside McDonald’s Success: Data-Driven Customer Understanding

By Tyler Walton, Clutch After nearly two straight years of declining same-store sales, McDonald’s rekindled its customer relationships…

Executive Viewpoints March 25
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Retail Recap Of The Week

Spring is in the air! Time to celebrate the warmer environment with some news you may have missed…

Executive Viewpoints March 24
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Do Layoffs At LivingSocial Signal The End Of Flash Sales?

The state of flash sales has been a fervent topic of discussion for a few years now, with the…

Executive Viewpoints March 23
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Making Technology Human: How Retailers Are Bringing The In-Store Experience Online

With personalized offers, seamless UX design and quick checkout, e-Commerce has become a fast favorite of many U.S.…

Executive Viewpoints March 22
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