Latest In: Executive Viewpoints

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Stop Whining About Data Security And Start Innovating

When Ron Shevlin asked former Walmart CEO Lee Scott at a BAI Retail Delivery Conference if Scott thought the multi-retailer…

Executive Viewpoints January 24
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Tips To Kick-Off Your Omnichannel New Year’s Resolution: Investing In Returns

By Kevon Hills, StellaService With more consumers buying gifts online this past holiday season than ever, retailers have…

Executive Viewpoints January 23
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Retailers vs. Bots: The New Fraud Battle

By Sarah Zilenovski, ClearSale The e-Commerce industry is battling a huge wave of card-not-present fraud, and small businesses…

Executive Viewpoints January 20
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How Steve Madden And Dunkin’ Donuts Make Personalization More… Personal

By Klaudia Tirico, Features Editor The Retail TouchPoints team and I just came off three very busy days…

Executive Viewpoints January 18
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3 Guiding Principles Of Developing A 1-to-1 Customer Experience

The 1-to-1 customer experience: it’s what your shoppers expect. They experience it with Netflix and Facebook on a…

Executive Viewpoints January 18
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Subscription Services, Unboxed

Many of today’s fastest-growing companies offer subscription services — companies like Netflix, Dollar Shave Club, Blue Apron, LifeLock…

Executive Viewpoints January 18
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A Fulfillment And Logistics Guide For Subscription Box Brands

By Maria Haggerty, Dotcom Distribution Subscription boxes have quickly gone from a niche product category to a mainstream…

Executive Viewpoints January 17
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SMS Text Messaging Will Reign King of 2017

By Andy Shirey, OpenMarket In today’s world of constant connectivity and communication, smartphone users are never without their…

Executive Viewpoints January 13
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Neiman Marcus Shows Why Retail IPOs Are A Risky Business

By Glenn Taylor, Senior Editor Nearly 18 months after filing for an initial public offering (IPO), Neiman Marcus…

Executive Viewpoints January 12
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