3 Reasons Why E-Retailers Need to Address Digital Accessibility Now
The COVID-19 pandemic triggered a surge in ecommerce growth across the U.S. retail industry, as many consumers now…
Executive Viewpoints March 15
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The Acceleration of Retail 4.0 Amid COVID-19
The elements of Retail 3.0 — marketing personalization, contextual relevancy and customer data-fueled brand-retailer collaboration — have largely become part…
Executive Viewpoints March 12
How Retail Brands Will Continue to Digitally Transform After the Pandemic Ends
When COVID-19 struck in March 2020, many consumers thought life would go back to normal in a few…
Executive Viewpoints March 12
Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing
There have been a lot of challenges for retails brands in the past year — from considering the…
Executive Viewpoints March 11
Musings on Online vs. Offline Retail
The online versus offline debate remains a hot topic in retail. Personally, I spend more online than I…
Executive Viewpoints March 10
How to Adapt Your Ecommerce Business to Increase Sales in 2021
The global pandemic created by COVID-19 has accelerated the maturation of ecommerce businesses and has led to an…
Executive Viewpoints March 10
Why and How to use Baidu for Ecommerce Success in China
While Western firms might see China as a source of competition, the flipside is that it also provides…
Executive Viewpoints March 9
Refund Abuse is at an All-Time High — and it’ll Get Worse Before it Gets Better
I think at this point it goes without saying that 2020 was an incredibly challenging year for merchants…
Executive Viewpoints March 8
What to Expect in the Inbox in 2021
The email inbox is crowded like never before. Since the start of the pandemic, companies have had to…
Executive Viewpoints March 8Top Stories
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