3 Ways Retailers Can Harness the Post-Purchase Experience
A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how…
Executive Viewpoints April 1A recent focus on digital strategy in ecommerce has changed what the customer journey looks like, from how…
Executive Viewpoints April 1Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input…
Executive Viewpoints March 31Navigating the past two years of digital changes has been a challenging yet invigorating time for brands and…
Executive Viewpoints March 30Consumer packaged goods companies in the market today need an improved way of seeing their customers. They want…
Executive Viewpoints March 29The focus on customer behavior and overall satisfaction has increased monumentally in recent years. Nothing irritates shoppers more…
Executive Viewpoints March 28Discuss marketplaces with those who manage brands and retailers, and chances are they immediately mention Amazon Marketplace. They…
Executive Viewpoints March 28We hear a lot about brands investing in multi-channel retail to meet their customers where they want to…
Executive Viewpoints March 25There are approximately 67 million people in the U.S. born between 1997 and 2012, and they make up approximately 20%…
Executive Viewpoints March 25Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit…
Executive Viewpoints March 24