As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value
Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and…
Features February 18
Latest In: Personalization
Searchspring Introduces AI-Powered Personalization Capabilities
Searchspring, a site search and merchandising provider, has launched its Personalized Recommendations feature to increase personalization options. This…
News February 18
Retail Trends in 2021 — Overcoming 2020’s Challenges
At the close of every calendar year it’s customary to pen a post about trends and predictions for…
Executive Viewpoints February 11
Where Online Shopping Rises, WhatsApp Follows
Ecommerce has grown exponentially over the last two decades, albeit at a fairly steady pace. With the onset…
Executive Viewpoints February 2
Four Customer Experience and Commerce Trends That Will Define 2021
The landscape of commerce and delivering customer experience changed dramatically over the past year, as millions of shoppers…
Executive Viewpoints February 1
Sell More, Retain Customers Longer, and Have Fun with Discovery Shopping
You know the feeling when you are in a store and see an amazing, exciting, perfect thing that…
Executive Viewpoints January 13
How 1,000-Store Russian Electronics Retailer Amped Up Online Sales 141%
While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID,…
Features January 11
Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers
Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA)…
Features January 6
2020 In Review: Looking Beyond COVID To Track 5 Trends With Staying Power
2020 In Review Looking Beyond COVID To Track 5 Trends With Staying Power 2020 was a year when…
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