Latest In: Personalization

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How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand

Few brands have been as successful as Ralph Lauren at maintaining a consistent philosophy and image over decades.…

Features January 13
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From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs

Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers…

Executive Viewpoints January 9
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Nvidia Survey: 58% of Retail/CPG Firms Actively Deploying AI

A recent survey by AI solution provider Nvidia reflects the remarkably rapid growth of this technology over the…

News January 8
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2026 Predictions: The Promises (and Perils) of AI

We’ve held off on discussing AI as long as we could, but we’re only human. It was the…

Features January 8
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AI for Retailers: Unlocking the Power and Promise of Emerging Technology

Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest…

Executive Viewpoints December 26
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ChatGPT Instant Checkout has arrived

What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers

[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…

Features December 25
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Zales Opens 4 Stores in New Format, Plans 2 More in 2026

Jewelry retailer Zales has opened four stores in its new “The Edit” format, with plans to open two…

News December 22
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The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill…

Executive Viewpoints December 19
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Kroger Expands In-Store Digital Screens to Provide Wine and Spirits Sales Support

Kroger has expanded its deployment of in-store digital screens in the wine and spirits departments of nearly 600…

News December 16
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