Latest In: Personalization

AthleteReg Brooks Running Gaia GPS Outside Interactive Trailforks

Brooks Running Partners with Outside Interactive to Deliver Highly Localized Content

Brooks Running has joined forces with Outside Interactive, a creator of outdoor content, services and experiences, to bring…

News April 12
Amazon best buy bnpl Dan Kraemer Google IA Collaborative Kerrygold Nike NVIDIA Safeway starbucks

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

We are past the point of conjecture about whether AI will upend the retail industry; it already has.…

Executive Viewpoints April 11
customization Luigi Marandola privacy Visa

Next-Gen Co-Brand Cards are Tailored to You, by You

In a world filled with loyalty offers, it’s all about offering the right rewards and experiences at the…

Executive Viewpoints April 9
KultureCity lego Lego House starbucks Walmart YouTube

Lego Will Make Stores ‘Sensory Inclusive’ to Increase Neurodivergent Accessibility

To mark Autism Acceptance Month, all Lego stores in the U.S. and Canada will be certified as “sensory…

News April 5
cdp Forbes MMH optimove pini yakuel

Retailer Lessons from iGaming Companies

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing…

Executive Viewpoints April 5
design:retail design:retail Featured Featured Fresh Direct Gallery Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024)

New Cannabis Dispensary Modeled on Customer-Friendly Supermarkets

Many cannabis retailing sites call themselves “dispensaries,” a pharmaceutical-tinged word that connects to their role in selling medical…

Features April 3
Agop Ashjian returns Shipup

What You Need to Know About Transforming Online Return Churn

For anyone who has made a purchase online, returns are part of the standard online buying process —…

Executive Viewpoints April 3
PetSmart uber eats

PetSmart Upgrades Loyalty Program with Personalization, New Tiers

PetSmart has added two new tiers to its renamed loyalty program, Treats Rewards, along with personalized offers, special…

News April 2
Google image generation virtual try-on zero-party data

Google Personalizes Shopping Experience Using Customer’s Ratings and Brand Preferences

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize…

News March 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank