Latest In: Personalization

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Ace Hardware Taps Punxsutawney Phil to Launch New Yard Care Subscription Service

Ace Hardware has launched Ace YardRx, the hardware cooperative’s first subscription service for lawn care. The prescriptive program…

News February 3
Andrea Tabacchi content customization LLMs Phrase

A Pragmatic Guide to Building a Global Retail and Ecommerce Content Strategy

In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to…

Executive Viewpoints January 29
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Unlocking AI’s Potential for Retail Advertising

In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a…

Executive Viewpoints January 28
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Fanatics to Debut Community-Friendly Flagship on London’s Regent Street

Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for…

News January 22
ar Banwari Agarwal NLP Sutherland Visual Search

The Secret to Solving Retail’s $743 Billion Returns Problem: Intelligent Customer Support

With returns siphoning off a staggering $743 billion from retailers’ bottom lines in 2023, it’s clear that the…

Executive Viewpoints January 17
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Exclusive Q&A: B2B Cruise Retail Player Comes Ashore to Support Resort-Based Luxury

Stacy Shaw wants to make it very clear that Starboard Group is specifically in the business of vacation…

Features January 17
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Five Trends Poised to Shape the Future of Digital Experiences in 2025

As digital experiences have evolved over the past few years, personalization and emotional connection have become central to…

Executive Viewpoints January 16
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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers.…

Executive Viewpoints January 13
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How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

The customer-facing mobile app for Dick’s Sporting Goods has come a long way since its debut in 2021.…

Features January 12
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