Store operators are faced with numerous challenges, from employee hiring to product merchandising. Successful store operations strategies improve the customer experience and ultimately, the bottom line. But today’s store operators are constantly juggling a variety of tasks, from managing mobile technology to motivating employees. As competition continues to heat up, along with pressure to hold the line on expenses, store operations executives are faced with an uphill battle.
In our second annual Store Operations Superstar Awards, Retail TouchPoints is recognizing companies that have implemented the most innovative, successful store operations strategies related to:
- Workforce Management
- Mobile Technology
- Loss Prevention
- Customer Engagement
- Inventory management
The categories and corresponding winners are as follows:
WORKFORCE MANAGEMENT
- GOLD: AutoZone
- SILVER: World Kitchen
- BRONZE: Home Depot Mexico
MOBILE TECHNOLOGY
- GOLD: Cabela’s
- SILVER: The Container Store
- SILVER: Lowe’s
- BRONZE: Best Buy Canada
- BRONZE: Fossil
LOSS PREVENTION
- GOLD: Harmons Grocery
- SILVER: PetSmart
CUSTOMER ENGAGEMENT
- GOLD: BedShed
- SILVER: La-Z-Boy
INVENTORY MANAGEMENT
- GOLD: Saks Fifth Avenue
- SILVER: The Paper Store
We hope you will join us in congratulating these 14 retail innovators.
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