Epicor Introduces Mobile Retail POS To Improve Customer Service, Partners With Global Bay
Epicor recently announced that its Retail Store POS is now mobile-enabled for easy deployment and use on Apple iPad, iPod and Windows mobile devices. In an effort to help retailers improve customer service, the new Epicor Retail Mobile Store module features a touch screen user interface, extensive customization capabilities and includes shared printer functionality. “We’ve experienced an incredible amount of interest from more than 30 retailers who are anxious to mobilize their Epicor Retail deployments — in particular to iPad and iPod devices. We’re having conversations with a great number of retailers — such as JC Penney,Quiksilverand Gordmans— who are anxious to leverage the power and performance of these new devices to drive transaction efficiencies, improve operational visibility and customer engagement, said Ian Rawlins, VP of Retail Product Marketing for Epicor.Additionally, the retail solution provider teamed up with Global Bay Mobile Technologies, a provider of next-generation mobile retail software, to offer comprehensive in-store mobile retail applications suite. The partnership offers retailers who use an older version of the Epicor store solution the ability to leverage new and emerging technology to efficiently manage their business. “Our mission is to mobile-enable retailers that have existing store systems,” said Sandeep Bhanote, CEO of Global Bay. “Working with leading retail technology providers such as Epicor is a step toward achieving that goal. While we’ve had the privilege of collaborating with Epicor on projects in the past, this formal partnering will allow us to help further Epicor’s heritage POS offerings and provide customers with seamless and cutting-edge mobile capabilities, ultimately enhancing retail brands and increasing sales.”
Payvment Adds Two E-Commerce Capabilities To Enhance Social Outreach
Payvment, a Facebook eCommerce platform company, launched the next version of its social commerce solution into two new paid versions: Payvment Premium and Payvment Platinum. The Payvment Premium version includes all of the existing features of Payvment’s free applications. The customer version, Payvment Platinum, features all the capabilities of Payvment Premium plus and unlimited number of storefronts, account admins, one-to-one training and priority customer support. “Since launching our beta product in late 2009, Payvment has continually introduced new functions that enable sellers to quickly promote their products and drive social discovery, and we now have over 60,000 active storefronts using the free version of our social commerce platform,” said Christian Taylor, founder and CEO of Payvment. The two versions will be available in late September, and include key new features such as advanced analytics, automated and product-specific social promotions, centralized management of all customer conversations and multiple storefronts and administrators.