Latest In: Executive Viewpoints

blockchain Customer loyalty jess vadino rewards softserve
0aaaJess Vadino Softserve

Securing Customer Loyalty Programs With Blockchain For Retail

In today’s on-demand retail market, customer loyalty is a highly prized commodity that is hotly sought after and…

Executive Viewpoints September 9
BlueVine holiday sales small businesses Stuart Blake

Three Tips to Help Your Business Top Last Year’s Holiday Sales

By Stuart Blake, BlueVine Every year, America’s 30 million small businesses work incredibly hard to earn their slice…

Executive Viewpoints September 9
#buyers journey omnichannel predictive analytics sean kendall tetravx
0aaaSean Kendall TetraVX

Mastering Omnichannel Buying Journeys With Predictive Analytics

To compete with Amazon, Walmart has invested heavily in automation. Just recently, the company recruited a fleet of…

Executive Viewpoints September 6
Andrew Kokes HGS social customer care social media

What It Takes To Provide Epic Social Media Customer Care

By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than…

Executive Viewpoints September 6
Dick's Sporting Goods gun sales Kroger open carry Walmart

Will Walmart’s Gun Restrictions Compel Retailers To Follow Suit?

Walmart’s decision to discontinue all sales of handgun ammunition, all sales of short-barrel rifle ammunition that can be…

Executive Viewpoints September 5
apparel b2b marketplace bstock eric moriarty recommerce resale
0aaaEric Moriarty B-Stock

Apparel Retailers Need A Recommerce Solution: Here’s Why

Secondhand clothing is the new black. Driven by sites like Poshmark, thredUP and The RealReal, the apparel resale…

Executive Viewpoints September 5
counterfeit locatorx nanotech piracy scott fletcher
0aaaScott Fletcher LocatorX

How Nanotech Can Transform The E-Commerce Industry

More and more consumers are skipping trips to the shopping mall in favor of the convenience of e-Commerce.…

Executive Viewpoints September 4
Executive ViewPoints instart natalie lambert personalization
0aaaNatalie Lambert Instart

Personalization: Why It’s Important And Problematic For The Digital Experience

Companies devote a lot of time and effort to developing recognizable online personas and messaging, but the strategy…

Executive Viewpoints September 3
Customer Reviews ecommerce Executive ViewPoints online returns product imagery returns
0aaajeff

How To Prevent Online Returns From Wreaking Havoc On E-Commerce

Among the many ways Amazon has changed the rules of the game for retail is the way it’s…

Executive Viewpoints September 2
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank