Latest In: Executive Viewpoints

attribution Benoit Grouchko KPIs omnichannel online-offline Teemo

Bridging The Online–Offline Gap: 3 Ways To Fix The Attribution Problem

Ask any marketer if they know what drives conversions and they’ll say yes. But drill down further and…

Executive Viewpoints January 30
Executive ViewPoints Supply chain supply chain optimization

How Retailers Can Prepare For Common Supply Chain Disruptions

Due to the rise of e-Commerce and one- and two-day shipping, consumers expect their shipments quicker than ever.…

Executive Viewpoints January 29
D2C Descartes dtc Johannes Panzer

3 Things Brands Misinterpret When It Comes To D2C

In less than a decade, the retail industry has experienced notable transformation in the wake of economic influence,…

Executive Viewpoints January 28
dtc fulfillment Johnathan Poma Loop returns

How Top DTC Brands View Returns In The Amazon Era

As the world’s largest online retailer, Amazon has a huge impact on consumer expectations for convenience in e-Commerce…

Executive Viewpoints January 27
Arno Ham sana commerce

Headless Commerce Will Usher In A New Era of Hyper-Personalized Customer Experiences

With targeted online experiences now key to e-Commerce sales, you’d be hard pressed to find a marketer today…

Executive Viewpoints January 24
augmented reality david fattal digital showroom Leia light field technology

How Light Field Technology Will Impact Retail In 2020

While the last decade has not always been easy for the world of retail, it’s hard to deny…

Executive Viewpoints January 24
Clarabridge customer-centricity Executive ViewPoints nps Sid Banerjee

NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead

Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to…

Executive Viewpoints January 23
Azoya china chinese ecommerce Executive ViewPoints Franklin Chu

Preparing For The New Year: A China E-Commerce Calendar For 2020

China is set to overtake the US as the world’s largest retail market by the end of this…

Executive Viewpoints January 22
artificial intelligence nisum Ravi Narayanan

5 Ways AI Can Improve Your Retail Business

If software was eating the world in 2011, it’s safe to say that artificial intelligence has the biggest…

Executive Viewpoints January 21
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