Crisis Impacts: Bending The Retail Cost Curve
While the world is busy bending the curve in the fight against the COVID-19 pandemic, retailers are busy…
Executive Viewpoints June 2
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Retail Intelligence: How Hard-Fought Lessons From The Shop Floor Can Give E-Commerce Businesses An Edge
Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through…
Executive Viewpoints June 1
Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug
Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to…
Executive Viewpoints June 1
Launching Your Brand’s Digital Wallet: Getting Started
U.S. consumers are embracing e-Commerce more than ever, opening exciting new doors for retailers large and small. Every…
Executive Viewpoints May 29
Bridging The Gap Between The Now And New Normal
While no industry has been left unscathed by the COVID-19 pandemic, for retail the impact and measures to…
Executive Viewpoints May 29
How Retailers Can Fight Fraud During COVID-19
The COVID-19 pandemic has led to an onslaught of new challenges for retailers. Many have had to close…
Executive Viewpoints May 28
Podcast: With IoT, New CX Opportunities Abound
Most IoT use cases have revolved around improving efficiencies, reducing energy consumption and tracking inventory throughout the store. But there’s…
Executive Viewpoints May 27
Expanding Retail Globally While Adhering to Data Regulations: A Make Or Break For Brands
As more time passes, it’s become evidently clear that the COVID-19 pandemic has affected every industry. Most notably,…
Executive Viewpoints May 27
Silence Is Not An Option: 3 Ways Brands Can Connect With Consumers Amid Social Distancing
As we continue social distancing, people are looking to social media to stay connected. Usage has increased for…
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