Managing COVID-19: Science-Based Pricing Helps Protect Your Price Image While Improving Loyalty
The intensity of market, shopper and competitive whiplash in the COVID-19 era continues relentlessly — and retailers in…
Executive Viewpoints June 11
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The Looming Spike In Returns Abuse
Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. …
Executive Viewpoints June 10
Your Frontline Will Make Or Break Your Retail Restoration Plan
It has never been harder to be a frontline employee. Associates have to take extra precautions to protect…
Executive Viewpoints June 9
As Contactless Payment Use Grows, Here’s What Consumers Need To Know About Fraud Prevention
Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during…
Executive Viewpoints June 8
As Retailers Use E-Commerce To Combat COVID-19, Should Off-Price Follow Suit?
Just three months ago, I didn’t believe stores like TJ Maxx and Burlington would be successful in e-Commerce.…
Executive Viewpoints June 8
How To Use Google My Business To Get More Customers
In this day and age, ranking high on Google is a bulletproof way of generating sales. No matter…
Executive Viewpoints June 5
Maximizing Your Affiliate Marketing Program Is More Critical Than Ever
Customer journeys have been disrupted by COVID-19 and acquisition costs continue to rise, making it increasingly difficult to…
Executive Viewpoints June 5
Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen
The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and…
Executive Viewpoints June 4
Podcast: How Tech Will Fuel The Contactless Commerce Movement
As stores continue to reopen, safety will remain the primary concern for store owners and shoppers alike. After weeks of social distancing and staying at home, shoppers will…
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