The Looming Spike In Returns Abuse
Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. …
Executive Viewpoints June 10Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. …
Executive Viewpoints June 10It has never been harder to be a frontline employee. Associates have to take extra precautions to protect…
Executive Viewpoints June 9Touch-free “contactless” payments in stores and at vending machines are gaining popularity with U.S. shoppers and retailers during…
Executive Viewpoints June 8Just three months ago, I didn’t believe stores like TJ Maxx and Burlington would be successful in e-Commerce.…
Executive Viewpoints June 8In this day and age, ranking high on Google is a bulletproof way of generating sales. No matter…
Executive Viewpoints June 5Customer journeys have been disrupted by COVID-19 and acquisition costs continue to rise, making it increasingly difficult to…
Executive Viewpoints June 5The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and…
Executive Viewpoints June 4As stores continue to reopen, safety will remain the primary concern for store owners and shoppers alike. After weeks of social distancing and staying at home, shoppers will…
Executive Viewpoints June 3According to 2018 research into retail technology adoption by AVIXA, the Audiovisual and Integrated Experience Association, 47% of…
Executive Viewpoints June 3