Latest In: Personalization

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Digital Distancing: Top 3 Ways Retailers Can Connect With In-Store Shoppers

The pandemic has been a punch in the jaw for many of us in retail. The pace and…

Executive Viewpoints July 28
MasterCard Michelle Carter

Trending The Rules: Top Retail Trends Are Trending At An Unprecedented Rate

COVID-19 has changed retail. But much of what appears transformational really reflects the speed of impact rather than…

Executive Viewpoints July 27
Amazon April Mullen sparkpost

Tips For Effective Company Messaging And Communications During A Crisis

The last few months have signaled a turning point in digital marketing. Organizations across all industries have had…

Executive Viewpoints July 27
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Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities

Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions…

Features July 24
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Facebook Shops And The Rise Of Social Commerce

Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses…

Executive Viewpoints July 23
Screenmeet

ScreenMeet Launches Software To Bring In-Person Customer Service Interactions Online

ScreenMeet, a provider of support software for remote control, video chat and other software, has released ScreenMeet Live,…

News July 23
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How Luxury Brands Are Responding To COVID Tension With Innovation

COVID-19 has been an accelerant of retail disruption, and no vertical has been left unscathed. For the luxury…

Features July 9
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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Iconic apparel retailer Brooks Brothers has joined the ranks of retailers whose struggling businesses were tipped into Chapter…

News July 8
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BEA Award Winners

Brand Experience Awards: Insights From 8 Winning Retailers

In an industry as diverse and wide-ranging as retail, there’s no one way to create a stellar brand…

Features July 6
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