Latest In: Personalization

Exclusive Q&A: How Edible Arrangements Personalizes Content and Message Cadences to Individuals’ Tastes

From double-digit sales declines in 2019 to record-breaking double-digit increases in 2020, gift company Edible Arrangements has done more…

How Model No. is Disrupting the Furniture Industry with 3D Printing and Products Made from Food Waste

Five years ago, retail innovator Phillip Raub disrupted the industry when he co-founded b8ta, a retail-as-a-service company with…

FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies…

How Skyline Furniture Boosted Agility and Speed to Market With 3D Virtual Showrooms

Manufacturers and retailers of products that rely on touch as a selling point (think apparel, décor and furniture)…

Macy’s CEO: COVID Resurgence Could Require Temporary Store Reclosures

COVID-19 cases spiking in communities across the U.S. could force Macy’s, and presumably other brick-and-mortar retailers, to temporarily…

Instant Gifting Platform Expands Service to Canada and Europe

SmartGift, which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color…

Estée Lauder Elevates Online Gift-Giving with Recipient Personalization Options

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new…

#RIC20 Roundtable Recap: How Stores Can Still Amaze Shoppers

During the hustle of the 2020 Retail Innovation Conference (#RIC20), there may have been more sessions than you…

2020 Retail Innovator Awards: 10 Execs Demonstrate Creative Resilience Despite COVID Challenges