Latest In: Personalization

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How Victoria’s Secret Chile Leveraged Click-and-Collect to Boost Incremental Sales 20%

Click-and-collect, a.k.a. BOPIS, boasts a number of very strong positives for both retailers and their customers. Retailers save…

Features July 25
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ShopStyle uses technology and trends to make it a first stop for online fashion shoppers.

The Art of Curation: ShopStyle’s Journey to Become a First Stop for Fashion

ShopStyle launched in 2007 with an innovative idea: creating a search engine focused solely on fashion. Fifteen years…

Features July 22
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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

With supply chain disruptions still making headlines, small and mid-sized businesses (SMBs) looking to remain competitive may contend…

Executive Viewpoints July 20
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Walmart's debut of AR try-on for furniture is one of several moves AR moves the retail giant has made recently.

Why Walmart is Doubling Down on Augmented Reality

Augmented reality tech is nothing new — in fact, it’s been around since 1968 (surprising, right?). And yet,…

Features July 12
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How to Organize Your Data to Reach Your Personalization Goals

Data has become something of a holy grail for modern marketers, offering insights that not only help businesses…

Executive Viewpoints July 1
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Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion…

Features June 28
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The Tao Of DAOs

Here’s a bold statement: DAOs will revolutionize the way retailers engage with consumers, but only when brands truly…

Executive Viewpoints June 27
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Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Amazon Style’s Digitally Powered Brick-and-Mortar Experience Blends Human Touch With AI Sales Support

Before the May 25, 2022 grand opening of Amazon Style — the retailer’s initial venture into fashion brick-and-mortar…

Features June 21
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Transparent Data Practices and Experiential Personalization — the Key to CX in 2022

Are you delivering the right message in the right place at the right time? A new survey finds…

Executive Viewpoints June 17
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