Latest In: Personalization

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How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a…

Executive Viewpoints May 1
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Unveiling the Power of Digital PR: A Blueprint for Retail Brands in the Relevance Era

The digital media landscape is ever-changing and, as such, it can be hard for time-poor marketers to keep…

Executive Viewpoints April 29
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Simon Adds VIP Suite to Kick Off Woodbury Common Expansion

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including…

News April 25
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Best Buy Partners with Content-Rich CNET to Share Ads and Expertise

Best Buy and media site CNET will work together to provide shoppers with experts’ picks and product reviews…

News April 25
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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker…

News April 24
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AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…

Executive Viewpoints April 22
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Eyebuydirect Establishes First Physical Location in California’s Orange County

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of…

News April 18
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Retailers Must Adopt a Technology-First Strategy to Survive

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of…

Executive Viewpoints April 18
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How Gen AI is Reshaping our Understanding of User Intent

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…

Executive Viewpoints April 17
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