Latest In: Personalization

Decked endpoint devices Matt Hastings NinjaOne

Don’t Wait Until Black Friday to Protect Your Endpoints

We are approaching one of the most important and riskiest times of the year for retailers. Cyberattacks increase…

Executive Viewpoints October 30
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Crafting Engaging Consumer Promotions that Click with Gen Z

Gen Z is undoubtedly revolutionizing the consumer landscape. Growing up in a digital world, this generation has distinct…

Executive Viewpoints October 28
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RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience…

Executive Viewpoints October 23
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From Startup to Enterprise: What CX Looks Like at Different Business Stages

Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…

Executive Viewpoints October 22
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Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact

According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…

Executive Viewpoints October 17
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The AI Pricing Debate: Balancing Retail Innovation and Consumer Trust

Artificial intelligence is rapidly transforming how retailers set prices, sparking public debate and drawing regulatory attention. The Federal…

Executive Viewpoints October 16
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Walmart Unveils AI-Powered Personalization and Customer Care Solutions

Walmart will leverage proprietary AI, generative AI and retail-specific Large Language Models (LLMs) to provide hyper-personalized customer experiences…

News October 10
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What Retail C-Suite Executives Should Keep in Mind when Adapting to Apple Intelligence

The introduction of Apple Intelligence aims to set a new standard in AI by integrating powerful generative models…

Executive Viewpoints October 9
b2b ecommerce Forrester Consulting Jonathan Taylor Zoovu

How B2B Companies can Fix Their Broken Ecommerce Platforms in 2025

It’s unclear why B2B ecommerce is often compared with B2C, given how different the experiences are for buyers…

Executive Viewpoints October 8
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