Build-A-Bear Enhances Shopper Journey by Delivering Relevant Customer Data to Associates’ iPads
Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the…
News January 16
Latest In: Omnichannel Alignment
Office Depot Improves In-Store Task Completion Rate by 42% with Cloud Technology
Office Depot’s task completion rate has reached 90% across its network of 1,500 stores and 13,000 associates since…
News January 15
AI Steps into the Retail Arena
Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation…
Executive Viewpoints January 11
Amazon Launches New Service to Help Connect Customers with Chronic Conditions to Care
Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and…
News January 10
As DTC Business Wanes, Solo Brands Taps New President and CEO
Solo Brands, a company with a portfolio of lifestyle brands including Solo Stove, Chubbies, Oru Kayak, ISLE and…
News January 9
Instacart Expands In-Store Retail Media Offering with Addition of Smart Cart Ads
Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted…
News January 8
Eli Lilly Launches DTC Platform Offering Direct Access and Home Delivery for Some of its Drugs
One of the largest pharmaceutical companies in the world, Eli Lilly, is going DTC with the launch of…
News January 8
Walmart Releases Software Development Kit to Simplify In-Game Commerce Integrations
Walmart has teamed up with gaming development platform Unity to offer its developers the ability to integrate Walmart…
News January 5
Deloitte Shares Loyalty Trends and Best Practices for 2024
To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts (77%) and…
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