Latest In: Omnichannel Alignment

BRP hrc retail advisory omnichannel unified commerce

Study: 66% Of Retailers Say Inaccurate Inventory Data Creates BOPIS Inconsistency

Retailers are well aware that an omnichannel approach to both the customer experience and their internal systems is…

News January 16
bopis boris buy online, pickup instore data in action instore pickup omni2000 research OrderDynamics

Study: Only 27.5% Of U.S. Retailers Offer BOPIS, Trailing UK, France, Germany

Buy online/pick up in-store (BOPIS) has been recognized as a key element driving seamless shopper journeys, but U.S.…

News January 7
#holiday2018 brickandmortar experience mobile omnichannel

Balance Convenience And Experience To Create The Ultimate Holiday Destination

Despite the growing dominance of mobile, shoppers still enjoy shopping in-store. What’s changed, however, is their expectations around…

News December 7
#globalretail #holiday2018 Black Friday Thanksgiving

Black Friday Draws 165 Million U.S. Shoppers As The Holiday Grows Abroad

The period from Thanksgiving through Cyber Monday was a rousing retail success, with more than 165 million Americans…

News December 3
#holiday2018 Black Friday Cyber Monday mobile omnichannel Small Business Saturday Thanksgiving thanksgiving weekend

Smartphones Generate 49% Of Thanksgiving Weekend Traffic

Thanksgiving, Black Friday, Small-Business Saturday and Cyber Monday were powerhouse days for retail this year, racking up online…

News November 27
Amazon delivery ecommerce grocery

Exclusive Q&A: Navigating The Suddenly Crowded Grocery Delivery Landscape

Grocery delivery is continuing to shake up the supermarket industry, and Amazon’s presence is only amplifying the disruption.…

News November 7
Albertsons automated fulfillment online grocery retail innovation robotics

Albertsons Pilots Automated Online Fulfillment With In-Store Robotics

Albertsons Cos. has big plans to automate fulfillment for local online grocery orders — and it all begins…

News November 2
Birchbox experiential retail retail innovation Walgreens

Birchbox Pilots In-Store Beauty Experiences In 11 Walgreens Stores

Birchbox is piloting new beauty experiences in select Walgreens stores in the next few months, signaling that the…

News October 4
localized marketing roots canada

Roots Provides Shopping Centers With Consistent Yet Localized Marketing Campaigns

Shopping centers often promote their retailers’ marketing campaigns via various digital and physical channels to drive traffic and…

News September 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank