Latest In: AI & Machine Learning

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Retail Remains a Testbed for New Technology

In the late 1970s, moviegoers were entranced by the futuristic sights on their screens, like otherworldly lasers in…

Executive Viewpoints May 5
1-800-Flowers.com chatgpt smartgift
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1-800-Flowers.com Purchases Gifting Platform

1-800-Flowers.com, known for curing gift-giving headaches for millions of people, has bought itself a present: the SmartGift intelligent…

News May 2
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CarMax has brought the process of buying, selling and financing used cars online for a full omnichannel experience.

How CarMax Digitized, and Personalized, the Car-Buying Experience

A car is one of the biggest purchases most consumers make, but the process of buying one, especially…

Features May 2
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The Art and Science of Matching Customer and Product DNA

When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…

Executive Viewpoints April 24
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How can Businesses Improve the Experience of Retail Workers?

The economic downturn has sent consumers, employees, retailers and investors alike into a tailspin. At the same time,…

Executive Viewpoints April 21
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The Four Steps to ESG Reporting Success in Retail

With 83% of consumers saying they believe companies should be actively shaping environmental, social and governance (ESG) best…

Executive Viewpoints April 17
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Shoptrue aims to make finding new fashion online easier and more fun.

‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

These days it seems that facilitating discovery is the holy grail of ecommerce. Countless companies both big and…

Features April 14
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AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…

Features April 11
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How ChatGPT can Help Fashion Brands Move Faster with Automation

Fashion brands operate in a highly competitive environment, and need to stay on top of the latest trends…

Executive Viewpoints April 10
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