Latest In: AI & Machine Learning

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Walmart Switches to Recyclable Paper Bag Mailers and Right-Sized Packaging

Walmart’s latest sustainability initiatives combine changes to its fulfillment processes as well as customer-facing options for reducing waste,…

News June 1
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Back to school

The ABCs of a Successful Back-to-School Shopping Season

The back-to-school (BTS) season, which had traditionally been confined to August and early September, has been expanding as…

Features May 30
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Example of Google's new AI-powered background generation tool.

Google Debuts New Tools to Help Brands Harness the Power of Generative AI

Google unveiled a series of new tools for merchants and advertisers at its annual Google Marketing Live event…

News May 23
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Staples new Business is Human campaign highlights the limitations of AI.

Staples Joins the AI Conversation with New ‘Business is Human’ Campaign

Staples has launched a new marketing campaign with the theme of “Business is Human,” highlighting the company’s belief…

News May 19
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Creating Accountability for Costly Returns, One Executive at a Time 

Any good business leader knows that ownership is important for productivity. When a department has a clear hierarchy…

Executive Viewpoints May 15
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Hey Alexa, How Can Marketers Personalize Content for You?

By the end of this year, more than 200 million smart speakers are expected to be sold globally,…

Executive Viewpoints May 15
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The Power of AI to Support Field Service Employees and Maintain Exceptional Customer Experiences

We’re three years removed from the pandemic’s Great Resignation, and talent shortages remain across all industries, including construction,…

Executive Viewpoints May 12
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Google is doubling down on its generative AI initiatives.

Google Aims to ‘Supercharge’ Shopping with Generative AI-Enhanced Search

As the CEO of ChatGPT developer OpenAI prepares to testify before the U.S. Senate next week about potential…

Features May 11
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Conversational commerce

Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce…

Features May 8
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