Latest In: AI & Machine Learning

Cloudinary generative AI Midjourney Retail ThinkTank (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024)

Gen AI for Visual Content: 3 Things to Know

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is…

News May 2
Alvarez & Marsal capterra coresight research Featured Peloton Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) Retail ThinkTank: Featured in Shopper Marketing & CX (2024) Retail ThinkTank: Shopper Marketing & CX (2024) stitch fix

How Subscription Strategies can Supercharge Loyalty Programs

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime…

Features May 2
aifi Allegiant Stadium Autonomous checkout computer vision Hard Rock Stadium Intuit Dome Lincoln Financial Field NFL Oracle Phoenix Raceway rfid SoFi Stadium Steve Carlin Truist Park uber eats Yankee Stadium

How Retail Tech Solutions Address Stadium Concessions Gripes

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over…

Executive Viewpoints April 30
Bollicine Champagne Bar chatgpt david yurman design:retail design:retail News Dropit Eleventy Jil Sander Ladurée Maison Margiela Reformation RMN roberto cavalli Shop Premium Outlets simon Woodbury Common Premium Outlet

Simon Adds VIP Suite to Kick Off Woodbury Common Expansion

Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including…

News April 25
George Koukoumpanis netSuite PetLabCo Stampli

Why my Retail Finance Team Loves AI

For me, the great thing about working in finance is getting to make decisions that touch all aspects…

Executive Viewpoints April 24
generative AI IKEA Ikea Retail Ingka Group microsoft Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2022)

Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees

Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its…

News April 22
gen AI IVA Matt Whitmer Mosaicx NLP privacy

AI and the Art of Non-Linear Customer Experience

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…

Executive Viewpoints April 22
Albertsons Amazon Deloitte FMI gary hawkins Kroger MIT Sloan Review Symbiotic Walmart

Retailers Must Adopt a Technology-First Strategy to Survive

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of…

Executive Viewpoints April 18
Brian Land chatbots chatgpt first-party data generative AI Google lucidworks

How Gen AI is Reshaping our Understanding of User Intent

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…

Executive Viewpoints April 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank