AI-Educated Shoppers Are Calling to Buy. Are Your Teams Ready to Convert Them?
While marketing leaders obsess over AI product discovery for back-to-school and holiday shoppers, they’re missing a $50,000 opportunity…
Executive Viewpoints January 28
Latest In: AI & Machine Learning
When Chatbots Make the Call, How Can Retailers Leverage Query-Based Commerce?
Today’s consumers don’t start shopping with a list; they start with a question. “What should I buy for…
Executive Viewpoints January 27
Record-Breaking Results: How AI Influenced $262 Billion in Online Holiday Sales
Salesforce holiday data shows eye-popping numbers on the role of AI in boosting conversion, with notably higher rates…
Features January 26
Design Smarter, Source Faster: How AI is Closing Fashion’s Most Expensive Data Gap
Walk into any product development or merchandising meeting and you will hear a familiar refrain: timelines are slipping…
Executive Viewpoints January 20
Incoming Walmart CEO Reshapes C-Suite with Internal Promotions
Walmart’s new President and CEO John Furner won’t officially take these titles until Feb. 1, but he’s already…
News January 16
Beauty and Fashion in 2025: What Really Mattered and What Will Shape 2026
After a turbulent year for beauty and fashion, one truth stood out from the rest: Consumers have moved…
Executive Viewpoints January 15
Amazon Debuts Portable Just Walk Out Units for Pop-ups and Events
Amazon has debuted a portable version of its RFID-equipped Just Walk Out (JWO) solutions that can be installed…
News January 14
How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand
Few brands have been as successful as Ralph Lauren at maintaining a consistent philosophy and image over decades.…
Features January 13
Study: Largest Impact of AI Lies in Operations, not Virtual Assistants
Retail executives are enthusiastic about AI, ranking it as a top-two choice for nearly all their strategic business…
News January 12Featured
Latest Podcasts
Latest Resources
