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A Customer Experience is a Full Journey: Making the Most of it Through People Tracking

Customers aren’t analyzing their behaviors within retail locations, but every retailer should be, and they should be learning from it every step along the way. It’s imperative customers are safe,…

Executive Viewpoints October 18

Inside AEO’s Inaugural ESG Report: A Blueprint for a Better World 

American Eagle Outfitters, Inc. (AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just…

Features October 18

With SHEIN Exchange Launch, Retailer Uses Resale to Mend its Wasteful Fast Fashion Ways

SHEIN has launched SHEIN Exchange, an integrated online peer-to-peer resale platform for buying and selling previously owned SHEIN products, created in partnership with Treet. The launch was fueled by community-created…

News October 17
Walmart Partners with Straight Talk to Enter Wireless Provider Category

Walmart Partners with Straight Talk to Enter Wireless Provider Category

Walmart will serve as the exclusive provider of Straight Talk Home Internet, which offers affordable, prepaid fixed service without a contract or credit check, making these services widely available to…

News October 17

Second Apple Store Votes to Unionize as NLRB Files Unfair Labor Practices Complaint at NYC Location

A majority of associates at the Penn Square Apple store in Oklahoma City have voted to unionize with representation by the Communications Workers of America (CWA) as the Apple Retail…

News October 17

Move Over Chargebacks: Another Form of Ecommerce Order Fraud is Taking Over

When retailers discuss ecommerce fraud detection, their top priority is typically fraudulent chargebacks. A chargeback occurs when a consumer questions a transaction on their credit card and asks the bank…

Executive Viewpoints October 17

Four Lessons for Leading with Purpose: How Lion Brand Yarn Is Reaching the New Values-Driven Consumer

As a leader, it’s always a challenge to help your business compete and thrive in a volatile business environment. These days, given the high rate of inflation, the ongoing supply…

Executive Viewpoints October 17

Getting a Seat at the Innovation Table

Featuring: Nikki Baird, VP of Strategy, Aptos  Nikki Baird is no stranger to tough conversations. She has held roles as a retail technology executive and an industry analyst, so she…

Podcasts October 17
Two Young Girls Hugging

How Carter’s is Committing to People, Planet and Product

Social impact, brand purpose and environmental influence are all driving decisions for consumers and employees alike. In a global survey of 30,000 consumers, Accenture Strategy found that 63% of consumers…

Features October 17
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