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Revolutionizing Retail: How Ergonomic Robots Enhance Shopping Experiences
Robots and automated technology are becoming a typical feature in the retail industry, with robots streamlining operations, reducing costs and improving customer experiences. From stocking shelves to guiding shoppers, robots…
Executive Viewpoints January 8In 2025, Changing Consumer Demand will Reshape the Supply Chain
According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it…
Executive Viewpoints January 8Pop-Up Celebrates the Secret Joy of Stealthy Shopping
Admit it, you’ve snuck a candy bar and a decorative doo-dad into your very serious shopping cart at some point — and like these TikTokers you’ve needed a place to…
News January 7Carter’s Begins Search for New CEO Following Retirement of 30-Year Company Veteran
Carter’s will kick off the search for a new leader following the retirement of Michael Casey, who has held the Chairman and CEO titles at the children’s apparel brand for…
News January 7Ulta Beauty Names New CEO as Dave Kimbell Retires
Ulta Beauty CEO Dave Kimbell will retire as CEO after 11 years with the company. Kecia Steelman, current President and COO, has been named as his successor, effective immediately. Steelman…
News January 7Fanatics, Forever 21, Belk Join Fluent Commerce Media Network
Commerce media company Fluent has added a varied roster of brands to its retail media network, including Fanatics, Forever 21, Belk, Bealls Florida, Hammacher Schlemmer, ticketing platform Vivid Seats and…
News January 7Samsung, Instacart Unveil Refrigerators that can Replenish Themselves
Consumers will now be able to use Samsung’s 2025 Bespoke refrigerator models equipped with digital screens to replenish the items inside their fridge, thanks to a new partnership with Instacart…
News January 7Returns Fraud: Identifying and Addressing a Growing Threat
With the holiday season out of the way, next to come is a wave of returns that will stretch into the new year. Given the heightened focus on return policies…
Executive Viewpoints January 7Want to See Success in 2025? Answer These 5 Questions
If the events of 2024 taught us anything, it’s that “value” can mean many different things depending on a consumer’s demographics, psychographics and cultural context. Moreover, what they find valuable…
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