Latest In: News

New Study Points to Sales Opportunities Within Emerging Demographic Groups

In tough economic times, everyone wants a good deal, particularly in the U.S. In a recent survey, GfK…

News September 18

Reality Bites: Retailers Need Cross-Channel Tools To Overcome Bleak Holiday Outlook

Several research reports released last week showed the undeniable reality check that awaits retailers this holiday season. Most…

News September 18

Circuit City Grabs An EDGE By Incorporating Multi-Channel Intelligence Into Tablet PCs

Looking to improve the shopping experience and stand apart from its competitors, Circuit City is betting a lot…

News September 11

With Shopping Trips Down, Retailers See Redemption Rates Soar On Work Targeted Promos

Fueled by rising gas prices and a slow economy, more consumers are shopping near work or on their…

News September 11

Brand Keys CEO: Gap’s Soft Comp Store Sales Indicative Of Wider Branding, Cross-Channel Failures

Gap Inc. posting an 11% same store sales drop for the month of July wasn’t a huge shock…

News September 4

Skiwear Brand Spyder Gears Up For Growth With SaaS Solutions

Spyder Active Sports is poised for growth using Epicor Retail’s Software as a Service (SaaS) solution to provide…

News September 4
crm JCP JCPenney loyalty rewards

JCPenney Offers New Rewards Program

JCPenney customers can now earn reward points and receive special members-only benefits in-store, online, or via catalog, each…

News August 28

Track Customer Feedback And Improve Innovation To Increase Loyalty and Satisfaction

Best-in-class companies increased customer satisfaction by 26 percent and customer retention by 26 percent in 12 months, as…

News August 28

Rich Internet Apps (RIA)s Give Retailers New Window Into Customer Experience

Customers may see them as cool new technologies that offer different views of products and shopping carts. But…

News August 28
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank