Crate & Barrel Holdings will adopt a unified payment processing solution from Adyen across both its ecommerce operations and its 110 stores, with the goal more closely aligning the in-store and online shopper experiences. The Adyen solution is designed to unlock shopper insights, streamline operations and support digital advancement.
“This partnership enhances the shopping experience for Crate & Barrel and CB2 customers by quickly advancing our omnichannel strategy,” said Janet Hayes, CEO of Crate & Barrel Holdings in a statement. “As a result, our customer can enjoy a seamless shopping and payment experience any way they choose to shop with us.”
In August 2022 Crate & Barrel committed to more eco-friendly operations, with goals for 2025 including the use of 60% certified preferred fibers in its textile assortment and 50% Forest Stewardship Council-certified furniture.
