Holiday ThinkTank

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Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.
Features July 22

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized…

News July 19

Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s…

GoodBuy Gear homepage
Features July 19

Resale Marketplace GoodBuy Gear’s Secret Weapon to Earn Parents’ Trust — AI

Resale may be a hot sector at the moment, but that doesn’t mean it’s an…

The 10th annual Amazon Prime Day again broke records.
News July 18

Prime Day Sales Top $14 Billion, with More Products Sold Than Ever Before

Amazon’s 10th annual Prime Day was its biggest ever, with record-breaking sales over the 48-hour…

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