Holiday ThinkTank

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Features July 13

A Culture-First Approach to Digital Service & Experience

Innovative brands and retailers look at service as a revenue-driving part of the organization, and…

Features July 13

5 Ways NFTs are Creating a New ‘Metaverse’ for Digital Engagement & Commerce

No “hot” tech trend is safe from scrutiny — and NFTs are no exception. Although…

Preparing for the Unknown: Effectively Using Data to Predict this Year’s Holiday Trends

Nothing about 2020 was normal — in fact, for many retailers, the phrase ‘hindsight is…

Features July 8

Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP

Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while…

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