Holiday ThinkTank

Customer Experience

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News May 2

Gen AI for Visual Content: 3 Things to Know

[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways…

Features May 2

How Subscription Strategies can Supercharge Loyalty Programs

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and…

Rowan's CEO shares how the company's commitment to its people and the physical retail experience is driving the brand's growth.
Features April 19

Rowan CEO on the Power of People in Creating Joyful Retail Moments

Louisa Serene Schneider did not set out to be a CEO, let alone a founder.…

JCPenney has rolled out a revamped rewards program.
News April 17

JCPenney Aims to Give $500 Million Back to Customers with Revamped Rewards Program

JCPenney is the latest retailer to reconfigure its rewards program with the debut of a…

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