ChainDrive Launches New Order Fulfillment Functionality
ChainDrive, a fully integrated business solution for apparel, footwear, sporting goods, jewelry and specialty retailers, launched its new Order Fulfillment Functionality for e-Commerce at the 2011 Nation Retail Federation (NRF) Conference & Expo in New York in January. ChainDrive has responded to the growing demand from retailers with web stores to have purpose-built functionality that provides faster, more efficient cross-channel fulfillment. ChainDrive Order Fulfillment offers retailers the ability to fulfill web orders from any source: a store, a distribution/warehouse center, or directly from a supplier. As customer expectations for a seamless shopping experience across all channels is on the rise, ChainDrive’s Order Fulfillment offers retailers a solution that supports the “Buy Anywhere/Get Anywhere” capability that today’s customer demands.
Lawrence Defines The “Customer Journey” At Store Point 2011
Lawrence, a Tensator Group Company and customer queue management solutions provider, recently participated in the Store Point 2011 conference, held January 23-26, 2011 at the Westin Keirland Resort and Spa in Scottsdale, Arizona. Lawrence hosted one-on-ones with the industry’s leading retailers to define the “Customer Journey” and showcased the company’s customer queue management solutions. The company provided Store Point attendees with an interactive virtual walk-through of its innovative solutions and its complimentary ROI Calculator. The ROI Calculator, based on proprietary information and real-world input from retail customers, enables retailers to find and stop “revenue leaks” from walk-aways and provides critical data enabling retailers to capitalize on existing customers and potentially increase impulse buys by up to 400%.