Objectives and key results, or OKRs, can play important roles in achieving a digital transformation for your supply chain. For instance, OKRs such as decreasing processing time from 48 to 24 hours and reducing the customer backorder rate from 3% to 1% are the type of guidelines that help optimize inventory levels.
Other areas can benefit as well: setting OKRs to decrease the average supplier defect rate from 2% to 0.25% can be a key step in improving the performance of the purchase department, while cutting shipping and freight cost per unit from $4 to $3 can improve the efficiency of freighting operations.
For more examples of how OKRs can set the stage for supply chain transformation, check out this infographic from Profitco.
