Latest In: Retail Innovation

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How Retailers can Combat Inventory Shrinkage with Drone-Powered Warehouse Monitoring

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. What does…

Executive Viewpoints January 10
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Instacart is bringing ads to its Caper Carts smart carts.

Instacart Expands In-Store Retail Media Offering with Addition of Smart Cart Ads

Instacart is bringing advertising to its AI-powered smart shopping carts, Caper Carts. The new offering will be piloted…

News January 8
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How Amazon Uses AI to Enhance Online Apparel Shopping

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior…

News January 8
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Walmart is helping Unity developers sell products in their games and apps.

Walmart Releases Software Development Kit to Simplify In-Game Commerce Integrations

Walmart has teamed up with gaming development platform Unity to offer its developers the ability to integrate Walmart…

News January 5
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Starbucks Extends Reusable Cup Program Across U.S. and Canada

Starbucks will now fill customers’ own clean cups with their favorite drink, whether they’re ordering in-store, via mobile…

News January 4
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Can the Last Mile Become a Fast Mile? Drone Delivery Could Make it Happen

Despite now being a regular occurrence around the world, for many, drone delivery still carries an aura of…

Features January 4
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How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth

With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…

Executive Viewpoints January 2
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Connected Packaging: Closing the Sustainability Gap Between Intention and Action

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related…

Executive Viewpoints December 28
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7 Stories that Shaped 2023 — and What They Foretell for 2024

The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…

Features December 21
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