The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
One of the paradoxes involved in providing great customer experiences (CX) is that it’s often essentially invisible to…
Features May 20
Latest In: Retail Innovation
Southern Glazer’s Brings AI-Fueled Ecommerce Capabilities to the Fragmented Alcohol Market
Southern Glazer’s Wine & Spirits is one of the biggest names in the U.S. alcohol beverage industry, but…
Features May 15
BuyBuy Baby Returns as Beyond, Inc. Deepens Relationship with Kirkland’s
Beyond, Inc. and Kirkland’s have provided more details about the former’s$5.2 million expansion of its existing credit agreement…
News May 14
Ebay Debuts Agentic AI to Further Personalize Customer Experience
Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken…
News May 12
Why One SaaS Vendor Decided to Share the Burden of Tariffs with its Retail Clients
If there’s anything we know for sure about the impact of President Trump’s tariffs thus far, it’s that…
Features May 12
Sustainability is Retailers’ Golden Ticket Through Volatility
Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been…
Executive Viewpoints May 12
Pinterest Enhances and Refines Visual Search Tools
Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,”…
News May 8
Lowe’s Deploys AI-Powered Assistant for Associates Chainwide
Lowe’s has followed its March 2025 introduction of the Mylow customer-facing AI-powered app with one for associates, built…
News May 5
UPDATE: Beyond Moves Up Closing Date for Overstock Digital Token Sale After Quickly Meeting Minimum Investment
[Update as of May 5, 2025] Beyond, Inc. is moving up the closing date for the sale of…
News May 5Featured
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