CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences
We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates…
Features January 31
Latest In: Omnichannel Alignment
Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment
Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…
Features January 29
Transforming Retail Spaces for Today’s Generation of Shoppers
The mall is experiencing a resurgence, defying predictions of its demise. This retail renaissance is not just a…
Executive Viewpoints January 24
Walmart Shutters Store No. 8 Innovation Incubator
Walmart will reportedly shut down its Store No. 8 innovation unit, according to the Wall Street Journal and…
News January 23
Seen and Heard at #NRF2024: 5 Trends from the Big Show
Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together…
Features January 23
Kirkland’s Promotes COO to CEO Post
Home decor and furniture retailer Kirkland’s, Inc., has promoted Amy Sullivan to CEO, effective February 4, 2024. She…
News January 22
CEOs of Saks, Barnes & Noble: Big Pivots Can Pay Off (as Long as They’re Customer-Focused)
Saks Fifth Avenue wasn’t always known by that name. As CEO Marc Metrick pointed out, in its early…
Features January 19
Samsonite Rolls Out Mobile-Driven Point-of-Service Across Europe
Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of…
News January 18
Ikea to Open 4 More ‘Plan and Order Point’ Stores in 2024
Ikea, which debuted its Plan and Order Point store format in Dallas in November 2023, will add four…
News January 17Featured
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