Latest In: Omnichannel Alignment

Hy-Vee has hired Jessica Hendrix as the new EVP and Chief Marketing Officer (CMO). She will also will act as President of RedMedia. 

Hy-Vee Taps Agency Alum as New CMO, Sets Sights on Retail Media Growth

Since launching its retail media network, RedMedia, in September 2023, Hy-Vee has been focused on building out its…

News March 28
Bill Ready Bill Watkins Featured instagram Meta monetization Pinterest social media tiktok
Images of different shopping experiences within Pinterest. Hot spots allow people to click on items and access more information

How Pinterest is Monetizing its Positive Corner of the Internet

Editor’s Note: As the Retail Innovation Conference & Expo (RICE) nears, we’re highlighting recent coverage of some of the speakers and…

Features March 22
customization David's Bridal personalization personalizationmall personalizationmall.com product expansion
PersonalizationMall callout on David's Bridal homepage.

David’s Bridal Looks Beyond Dresses in New Partnership with PersonalizationMall

David’s Bridal has teamed up with PersonalizationMall.com to offer customers access to thousands of customizable items to make…

News March 21
Design Perspectives design:retail design:retail News John Quinn Little Diversified Architectural Consulting medtail telemedicine

Designing Medtail Spaces that Enhance the Patient Experience

The innovative concept of “Medtail” seamlessly integrates healthcare services into retail environments. This blend of medical expertise and…

Executive Viewpoints March 20
Bal Harbour Shops Bal Harbour Shops Access Pop-up design:retail design:retail News Featured Gallery LOT-EK luxury retail pop-up experience pop-up mall pop-up series shipping containers traveling mall Whitman Family Development
The Whitman restaurant at Access Pop-Up.

How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers

Matthew Whitman Lazenby and his family have never dreamed small. Back in the 1950’s his grandfather, Stanley Whitman,…

Features March 14
customer experience design:retail design:retail News mango fashion group store growth sustainability
Mango Fashion Group plans to open 500 new stores in key markets, including Canada, France, the UK and U.S., through 2026 as part of a larger growth plan.

UPDATE: Mango Plans to Open 500 Stores Worldwide by 2026 Under New Strategic Plan

[Update as of 3/13/2024] Mango has provided more details about its brick-and-mortar expansion plans. After adding a net-new…

News March 13
Consumer Edge Lowe's Michael Gunther petco Sephora Target ulta beauty

Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary…

Executive Viewpoints March 13
Dave Howard gen z Intellias mckinsey

Getting to Grips with Gen Z

Gen Z consumers are neither easy to define nor predictable in their shopping habits. The consumer cohort born…

Executive Viewpoints March 11
brand superfans customer centriticy customer feedback strategy Customer loyalty Featured Katie Thomas Kearney Consumer Institute
Katie Thomas, who leads the Kearney Consumer Institute, reveals the impact of "superfans," and how brands can cultivate fandom.

KCI Survey: Swifties, the BeyHive and BravoCon Demonstrate the Power of Superfans

“Brand fans” are definitely loyal customers, but not all loyal customers are brand fans — and for many…

Features March 11
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