SMS Marketing Boosts Promotion Redemption For Julep Cosmetic Sales
Cutting-edge retailers are incorporating mobile elements into their loyalty programs to better engage with connected consumers. Tapping into…
News August 15
Latest In: Omnichannel Alignment
Developing Social Strategies That Resonate With Connected Consumers
As today’s consumers become more hyper-connected, they are turning to social networks more frequently to make buying decisions.…
News August 13Samsonite Adopts MI9 Platform To Unify Data Across Channels
Samsonite has chosen MI9 to power its omnichannel retail campaigns. In planning its omnichannel strategy, Samsonite was looking…
News July 29Calendars.com Delivers On The Personalization Promise
As competition in the e-Commerce space continues to heat up, online retailers are focused on implementing solutions and…
News July 8New Research: Organic Search Tops Customer Acquisition Initiatives
Retailers are investing in a mix of marketing methods across channels to boost customer engagement and ensure long-term…
News June 26DICK’s Sporting Goods Turns Social Data Into Actionable Insights
For many retailers, collecting and analyzing the variety of data being generated across channels still is a constant…
News June 19Flutter Eyewear Taps Digital Personalization To Drive Online Sales
Product recommendations, interactive customization tools and other customer engagement solutions can help make the online shopping experience more…
News June 10ModCloth Speeds Service Response Times With Zendesk
Overall, consumers rely heavily on call centers to interact with customer service agents, with 60% of shoppers preferring…
News June 3Forrester Analyst Shares Social Customer Service Best Practices
Quality customer service is the backbone of every successful retail organization. By ensuring customers are satisfied, retailers can…
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