Latest In: Omnichannel Alignment

attribution Benoit Grouchko KPIs omnichannel online-offline Teemo

Bridging The Online–Offline Gap: 3 Ways To Fix The Attribution Problem

Ask any marketer if they know what drives conversions and they’ll say yes. But drill down further and…

Executive Viewpoints January 30
#nrf2020 erik nordstrom Featured Nordstrom nordstrom rack

Why Nordstrom Wants To Avoid Trap Of Aging With Its Customers

Nordstrom made its name by successfully creating strong emotional bonds with its customers. Co-President Erik Nordstrom said as…

Features January 29
#amazonnews Amazon pop-up shop pop-ups

Amazon Launches Themed Pop-Up Concepts In Five Mall Locations

Amazon has launched a new set of pop-up stores, one year after the e-Commerce giant shut down all…

News January 27
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2020 Marketing Forecast: Influencers Benefit From Budget Shifts As Brands Stress Authenticity

Recession Worries May Put Performance Pressure On Marketers

Features January 27
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Hanna Andersson, Bentley’s Pet Care Execs Make The Case For Brick-And-Mortar’s Relevance

Modern retailing isn’t just about merging physical and online shopping — it’s about understanding the separation of shopping…

Features January 24
bose brick and mortar e-commerce store closures

Report: Bose To Shutter 199 Stores, Including All U.S. Locations, As Sales Shift To E-Commerce

Audio and video equipment retailer Bose will close all 199 of its physical locations in the U.S., Canada,…

News January 16
#nrf2020 Featured nrf 2020

Seen, Heard And Tweeted At NRF 2020: Quick Quotes From The Big Show

The new complexities of customer engagement, a focus on fulfillment and a big push toward sustainability and social…

Features January 16
bopis curbside pickup customer satisfaction Featured pickup Rakuten

Don’t Keep Them Waiting: BOPIS Pickups Under 2 Minutes Generate 4X The Return Visits

Retailers today are operating in the “NOW economy” — a time when mobile-first customers can summon almost anything…

News January 6
AgilOne customer data platform Facebook Featured lids personalization targeted marketing
Lids Storefront

Lids Leverages Customer Data For Targeted Marketing From Facebook To The Store

Personalization and customization are major components of what makes the Lids brand stand out, especially as the specialty…

News December 30
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